Community Safety Glasgow

What we do

Reducing Offending and Antisocial Behaviour


Community Relations Unit FAQ’s

  • What is antisocial behaviour?
    • A course of conduct that causes alarm or distress to someone of a different household
    • For example regular very loud music, regular noisy parties, threats and harassment, vandalism
    • What is unlikely to be covered as ASB include noise from children playing, walking on laminate floors, parking and boundary disputes
    • Matters where formal action is not likely can be dealt with by Mediation

    What will the Community Relations Unit Do?

    • Speak to you and listen to your problem
    • Assess the nature of the complaint
    • Investigate further e.g. speak to witnesses, get reports from Police, possibly even use surveillance
    • Recommend possible solutions where appropriate e.g. mediation
    • Work in partnership with other agencies for support needs etc
    • Where appropriate issue warnings up to and ultimately including going to court for an ASBO
    • If we can progress your complaint using the ASB legislation you will have to
    • Keep a diary of incidents
    • Keep the investigating officer up to date with what’s happening
    • Be prepared to go to court if the matter is not resolved through warnings and support measures
    • To go to court investigators need supporting evidence (corroboration) of the incidents e.g. from other people, ASB Noise Service or Police witnesses

    How long will the investigation take?

    • Investigations can range from weeks to a year dependant on the complexity of the issue

    What is an ASBO

    • An ASBO is a court order to stop someone doing something that a court determines as causing alarm or distress

    • If breached it is a criminal offence where the person can be arrested carrying penalties of up to £5,000 and/or 6 months in prison on summary conviction

    • It can also affect the tenancy of those in rented property

    Do ASBOs Work?

    • Yes!

    • The advice, warnings and support offered most often resolve the complaint prior to court action

    • If an ASBO is required then either the behaviour stops or the person will face strong action from the Police. Recent strong sentencing from Glasgow Sherriff court includes 6 and 4 month prison sentences, bail conditions for an offender not to return to their own home, in cases involving rented property breaching an ASBO mostly results in an eviction.

    How do I report antisocial behaviour?

    • For an ongoing noise incident call our ASB Noise Service on 0141 287 6688

    • If its an ongoing incident of a criminal nature call Police Scotland on 101

    • If you are a housing association tenant call your housing officer in the first instance

    • For all other calls phone the 24hr ASB helpline on 0800 027 3901 or e-mail

Something to report?

Use our secure forms below and report issues anonymously.

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