Making a Subject Access Request
What is a Subject Access Request?
Under the Data Protection Act 1998, you have a right to access data relevant to you. If you wish to access data about someone else then you shall require their written consent, which you must make available to us. You may be committing an offence to seek data about other individuals without their consent.
To request access to personal information, an individual must:
• make the request in writing
• supply information to prove who they are to eliminate risk of unauthorised disclosure
• supply appropriate information to help us locate the required information
Upon receipt of a request, we will provide:
• information on whether or not the personal data is processed
• a description of the data, purposes and recipients
• a copy of the data
• an explanation of any codes or jargon contained within the data.
The request should include details and provide evidence of who you are (e.g. driving licence, passport, birth certificate). You should also provide as much detail as possible regarding the information you wish to access (e.g. where and by whom information is believed to be held, specific details of information required).
We also require a payment of £10.00 to process the SARS. The £10.00 is the administrative fee for conducting a search of our systems and records for all SARS. Please pay by bank transfer using the following details:
Royal Bank of Scotland
Sort Code 83-44-00
Account No. 10810145
Quoting reference SARS DP xxx – your surname
Alternatively, you can pay by cheque or postal order made payable to ‘Community Safety Glasgow’.
You are not required to state WHY you wish to access the information: the details we require are merely those that will aid the efficient location and retrieval of information.
Community Safety Glasgow has a downloadable Subject Access Request form which can be used to make a request for personal data. The form is provided as way of assistance to help you detail the information you are looking to access, and to help CSG process the search for the information requested.
You do not need to complete the form but you do need to ensure that you provide your request in writing (letter, email or via social media) and provide as much information as you can to help us locate the information you are looking for.
If you wish to use our SARS form, you can download it here:
Please send your completed form or written request to:
Customer Support Team Community Safety Glasgow
Postal address: Eastgate 727 London Road Glasgow G40 3AQ
Email address: CommSafetyCustomerSupport@glasgow.gov.uk
If you wish to speak to our Customer Support Team for advice or information, please call 0141-276-7646
Once all of the necessary information is received, Community Safety Glasgow will respond to your request within 40 days. You will also receive an explanation for any information that cannot be provided.